Comfort Plan Membership Terms

1. What the plan includes

• Two AC tune-ups a year — one in spring, before the cooling season, and one in late summer, after the peak.
• Priority scheduling: from May through September, members are booked ahead of non-members for the next available opening. Priority doesn't guarantee a specific day or time.
• 15% off repair parts used during your membership. Labor is quoted at our standard flat rate.
• No trip fee on service calls during your membership.
• $100 toward a new system for each full year of membership, up to $500, when Blue House installs it.

Every tune-up covers:

• Check refrigerant levels
• Test capacitor & electrical connections
• Clean the condenser coil
• Flush the condensate drain
• Test thermostat & controls
• Check airflow & the filter
• Inspect the blower motor
• Measure the cooling temperature drop

2. What isn't included

• Labor and parts for repairs, apart from the 15% parts discount.
• Refrigerant.
• Duct cleaning, ductwork changes and indoor air quality products.
• Replacement filters — we'll check yours and tell you when it needs changing.
• Damage from storms, power surges, pests or work done by others.

Any repair is quoted at a flat rate, and nothing is done until you approve it.

3. Price and payment

• $159 a year for one system. Each additional system at the same address is $79 a year.
• There's no payment online. You pay at your first tune-up, by card or check.
• Coupons and other offers can't be used to buy or renew a membership.
• Member discounts can't be combined with coupons or other offers — one discount per visit.

4. Term and renewal

• Your membership lasts 12 months from your first tune-up.
• It doesn't renew automatically, and we never charge you without asking. Before it ends, we'll reach out to see if you'd like to renew.

5. Cancellation and refunds

• You can cancel anytime — just call (469) 674-3133 or email contact@bluehouseac.com.
• If we haven't done a tune-up yet, you get a full refund. After that, we refund your fee minus $89 for each tune-up already completed.
• Discounts and the new-system credit end when your membership ends.

6. Scheduling your tune-ups

• We'll call or text you to schedule each tune-up.
• Need a different time? Let us know at least 24 hours ahead.
• Tune-ups don't carry over to the next membership year, so we reach out early in each season.

7. Access to your home

• An adult 18 or older needs to be home during each visit.
• Please keep the indoor and outdoor units clear and easy to reach.

8. If you sell your home

Your membership stays with the home: the new owner keeps whatever benefits are left for that year. Just send us their name and contact details.

9. Where the plan is available

Homes in our service area: Frisco, Plano, McKinney, Allen, Prosper, Celina, Little Elm, Aubrey, Denton, Lewisville, Flower Mound, Coppell, Carrollton, Southlake, Richardson, Dallas, Fort Worth, Texas.

10. Changes and questions

• We may update these terms for future membership years. Changes never apply to a year you've already paid for.
• Questions? Call (469) 674-3133 or email contact@bluehouseac.com.