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Troubleshooting

Ice on your AC lines? Turn it off and do this

Frozen lines usually mean an airflow or refrigerant problem. What to do now, and what not to do.

BHReviewed by Blue House's licensed technicians
Updated Oct 20263 min read
Technician inspecting an AC unit with a flashlight

Quick answer

Turn cooling off, switch the fan to On to thaw the ice, and check the filter. Don't chip at the ice. If it freezes again, call a technician — it usually means low refrigerant or an airflow problem.

Why your AC freezes

The indoor coil is meant to be cold, but not below freezing. When too little warm air passes over it — or there's too little refrigerant — the moisture on the coil freezes, and the ice can spread to the lines outside.

What to do right now

Don't chip or scrape the ice. The coil and refrigerant lines are easy to puncture, and a refrigerant leak is a far bigger repair.

Once it's thawed

Turn cooling back on and keep an eye on it for a day. If the lines stay clear, a dirty filter or closed vents was probably the cause.

If the ice comes back

Recurring ice usually means low refrigerant (which means a leak), a failing blower motor or a dirty coil. These need a technician — adding refrigerant without finding the leak doesn't fix anything.

When to call a pro

  • Ice comes back after it thaws
  • Water is leaking around the indoor unit
  • You hear hissing near the lines
  • Airflow is weak even with a clean filter

Keep reading

All AC tips →